Frequently Asked Questions

Q. Is it possible to change the size or design?

Yes, it is possible. We will make an estimate from the drawing of the design drawing according to the customer's request. Please feel free to contact us using the inquiry form.

Q. I want to cancel my order.

Due to the system, we cannot accept cancellations due to customer's convenience. Please note.

Q. I forgot to enter the coupon code. Can it be applied later?

Due to the system, the coupon code cannot be applied to orders after payment is completed.

Q. I want to change the payment method.

The payment method cannot be changed after the payment is completed. Please note.

Q. Can you deliver to overseas?

Possible